SHIPPING & RETURNS
Shipping Policy
At Ayzels Boutique, we strive to provide our customers with a seamless shipping experience. We offer standard and express shipping options within Australia, with orders processed within 1-3 business days. We take great care in packaging your items and aim to keep the costs transparent for your convenience. Once your order is shipped, you'll receive tracking information keep you updated on your delivery status. Standard delivery time is 5-9 business days. Please allow additional time for deliveries during peak seasons or holidays.
Kindly follow up with the courier company for any late/ lost deliveries using the tracking number provided.
If you have any questions about your order or our shipping policy, feel free to reach out to our customer service team at mail@ayzelsboutique.com
Return & Exchange Policy
At Ayzels Boutique, we want you to be thrilled with your purchase. If you have encountered any issues with the product, we offer a store credit or exchange the product if it is in stock. Our aim is to build trust and ensure that you can shop with confidence, we are here to assist you.
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All items must be returned within 7 days of purchase. Items must be unworn, unwashed and in their original conditions with tags attached.
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In the unlikely event that you receive a damaged product, please contact us immediately for assistance.
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You should submit a package opening 360° video without pausing or stopping and this video is must to process your returns. Once we authorize the video, we will gladly offer you a store credit or exchange the product if it is in stock.
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Customers are responsible for return shipping costs unless the return is due to a damaged product.
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Any products purchased from clearance/ sale section will not be eligible for returns/refunds under our Returns Policy.
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The products that are not purchased through our online store will not be eligible for returns/refunds under our Returns Policy.
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Ayzels Boutique reserves the right to refuse the returns that do not meet the above criterias.
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If you have any questions regarding returns, email us at mail@ayzelsboutique.com
Please return the product in its original condition to the address below:
18, Ipswich Street
Wellard-6170
Perth
Your satisfaction is our priority, and we are dedicated to providing a hassle-free experience for any returns or exchanges.
Thank you for choosing Ayzels Boutique for your saree needs. We appreciate the opportunity to serve you.